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Shipping & Delivery

When you shop at pictowatches.com:

  • You always get free standard shipping DDP (duty paid) to an address in the UK.

  • You do not pay for a return (we send you a return label – just in case).

  • You have 30 days to return your products.

All purchases made from pictowatches.com/uk are shipped by parcel post courier (FedEx, DHL). We Track & Trace your shipping to make sure it is okay. If your shipment is delayed, please contact customer service.


If the package has visible damages, please report it and inform us immediately.

We normally ship to the UK within 3-5 business days.


If you by mistake have informed us of an incorrect address or if you do not pick up your package on time it will be returned to us. Of course, we will send it back to you, but we do not pay for shipping.