When you shop at

•  You always get free shipping.
•  You do not pay for return (we send you a return label – just in case).
•  You have 180 days to return your products.
•  You can return your Christmas gifts until January 31st.

All purchases made from are shipped by parcel post courier (FedEx or DHL). We Track & Trace your shipping to make sure it is okay. If your shipment is delayed, please contact customer service.
If the package has visible damages, please report it and inform us immediately.

We ship world wide within 3-5 business days.

If you by mistake have informed us an incorrect address or if you do not pick up your package on time it will be returned to us. Of course, we will send it back to you, but we do not pay for shipping.

Please note that in case of an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for payment of such import duties and taxes. It should be noted that Copenhagen Watch Group has no control over these charges and, since these charges are different for different countries, Copenhagen Watch Group cannot predict their amount. Copenhagen Watch Group advises you to contact your local customs office for further information.